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MideTuExito.com Tool for measuring the success, diagnosis and management of organizations based on ISO 9004

US$26 / year and a US$49 sign-up fee

[vc_row][vc_column][vc_column_text]Smart computing tool that based on the ISO 9004 survey generates the self-assessment or diagnosis of any organization and also generates an strategic addressing for  reach the highest level of maturity. This app is available in English and in Spanish at http://midetuexito.com. The ISO 9004 2018 standard allows diagnosing any organization according to seven criteria or basic clauses such as:

 

• The Organization Context.
• The Organization Identity.
• The leadership.
• Process Management.
• Resource Management.
• Performance Analysis.
• Learning Improvement and Innovation.

 

In essence what is done is to apply the ISO 9004 2018 survey which has 31 qualifying questions each one with values ​​ranging from 1 to 5 and in which the seven clauses mentioned are evaluated.

Subsequently, the survey or the applied surveys are processed and the seven mentioned factors are evaluated to generate a diagnosis.

Then, an strategic addressing is carried out, which consists in indicating which actions have to be carried out in each of the seven factors to reach the maximum level, that is to say, a grade of 5.

Finally, an executive report with  more than 5 pages is prepared that contains the level of maturity, diagnosis and addressing of the organization.

You will receive kindle ebook in this link.

The ISO 9004 International Standard provides guidance to help achieve sustained success for any organization in a complex, demanding and constantly changing environment, through a quality management approach. The sustained success of an organization is achieved by its ability to meet the needs and expectations of its customers and other interested parties, in the long term and in a balanced way. Sustained success can be achieved through effective management of the organization, through awareness of the organization’s environment, through learning and through the appropriate application of improvements, innovations or both.


This International Standard promotes self-assessment as an important tool for reviewing the level of maturity of the organization, including its leadership, strategy, management system, resources and processes, to identify areas of strengths and weaknesses and opportunities for both improvement and for innovation.

 

As can be seen in the above chart and in the table that is shown below, organizational success is based on 7 Clauses (5. Organization context, 6. Organization identity, 7. Leadership, 8. Process management., 9. Resource Management, 10. Analysis and evaluation of performance, 11. Improvement, Learning and Innovation). These seven clauses are divided into several sections to which they are given a rating ranging from 1 to 5 indicating their level of maturity.

SUCCESSFULL MEASURE USING SELF ASSESSMENT 180 9004 – 2018 

 Clause  Sub Clause Level Maturity
1 2 3 4 5 Avera
 5. Context of an organization.  5.2. Relevant interested parties.
 5.3. External and internal issues.
 6. Identity of an organization.  6.2. Mission, vision, values and culture.
 7. Leadership.  7.1. General.
 7.2. Policy and strategy.
 7.3. Objectives.
 7.4. Communication.
 8. Process management.  8.1. General.
 8.2. Determination of processes.
 8.3. Responsibility and authority for processes.
 8.4.1. Managing processes (managing alignment/ linkage between the processes).
 8.4.2. Managing processes (attaining a higher level of performance).
8.4.3. Managing processes (maintaining the level attained).
 9. Resource management.  9.1. General.
 9.2. People.
 9.3. Organizational knowledge.
 9.4. Technology.
 9.5. Infrastructure and work environment.                                 
 9.6. Externally provided resources.
 9.7. Natural resources.
10.Analysis and evaluation of an organization’s performance.  10.1. General.
 10.2. Performance indicators.
 10.3. Performance analysis.
 10.4. Performance evaluation.
 10.5. Internal audit.
 10.6. Self-assessment.
10.7. Reviews.
 11. Improvement, learning and innovation.  11.1. General.
 11.2. Improvement.
 11.3. Learning.
 11.4. Innovation.
 SUCCESSFULL LEVEL    ei
Fuente: Elaboración del autor según niveles de indicadores de la Norma ISO 9004 – 2018

To answer this survey and to be able to generate reliable results and a level of success or rate of maturity that are useful to the organization, it is required:



1- That the person has a clear and global knowledge of how the organization works, for which it is recommended that it be the Manager or a Manager who has a clear global vision, such as the Head of Planning, Executive, Quality Expert, etc.

2- Have at least 40 minutes to answer it.

3 – Make a wise and responsible reading, and try to find in each question which is the answer that best describes your organization.



Once you verify these requirements you must take into account the following:

  • Below are 31 questions in each of which one of 5 options should be selected. That is to say, whoever diligently performs the survey must select from the 5 options which one best describes their organization.
    The answer to these questions is that it builds the level of maturity or degree of success of the organization as defined by ISO 9004.
  • Finally, you must click on the submit button so that the survey is recorded, taking into account that it will not be saved if there are questions to be answered.

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Description

[vc_row][vc_column][vc_column_text]Smart computing tool that based on the ISO 9004 survey generates the self-assessment or diagnosis of any organization and also generates an strategic addressing for  reach the highest level of maturity. This app is available in English and in Spanish at http://midetuexito.com. The ISO 9004 2018 standard allows diagnosing any organization according to seven criteria or basic clauses such as:

 

• The Organization Context.
• The Organization Identity.
• The leadership.
• Process Management.
• Resource Management.
• Performance Analysis.
• Learning Improvement and Innovation.

 

In essence what is done is to apply the ISO 9004 2018 survey which has 31 qualifying questions each one with values ​​ranging from 1 to 5 and in which the seven clauses mentioned are evaluated.

Subsequently, the survey or the applied surveys are processed and the seven mentioned factors are evaluated to generate a diagnosis.

Then, an strategic addressing is carried out, which consists in indicating which actions have to be carried out in each of the seven factors to reach the maximum level, that is to say, a grade of 5.

Finally, an executive report with  more than 5 pages is prepared that contains the level of maturity, diagnosis and addressing of the organization.

You will receive kindle ebook in this link.

The ISO 9004 International Standard provides guidance to help achieve sustained success for any organization in a complex, demanding and constantly changing environment, through a quality management approach. The sustained success of an organization is achieved by its ability to meet the needs and expectations of its customers and other interested parties, in the long term and in a balanced way. Sustained success can be achieved through effective management of the organization, through awareness of the organization’s environment, through learning and through the appropriate application of improvements, innovations or both.


This International Standard promotes self-assessment as an important tool for reviewing the level of maturity of the organization, including its leadership, strategy, management system, resources and processes, to identify areas of strengths and weaknesses and opportunities for both improvement and for innovation.

 

As can be seen in the above chart and in the table that is shown below, organizational success is based on 7 Clauses (5. Organization context, 6. Organization identity, 7. Leadership, 8. Process management., 9. Resource Management, 10. Analysis and evaluation of performance, 11. Improvement, Learning and Innovation). These seven clauses are divided into several sections to which they are given a rating ranging from 1 to 5 indicating their level of maturity.

SUCCESSFULL MEASURE USING SELF ASSESSMENT 180 9004 – 2018 

 Clause  Sub Clause Level Maturity
1 2 3 4 5 Avera
 5. Context of an organization.  5.2. Relevant interested parties.
 5.3. External and internal issues.
 6. Identity of an organization.  6.2. Mission, vision, values and culture.
 7. Leadership.  7.1. General.
 7.2. Policy and strategy.
 7.3. Objectives.
 7.4. Communication.
 8. Process management.  8.1. General.
 8.2. Determination of processes.
 8.3. Responsibility and authority for processes.
 8.4.1. Managing processes (managing alignment/ linkage between the processes).
 8.4.2. Managing processes (attaining a higher level of performance).
8.4.3. Managing processes (maintaining the level attained).
 9. Resource management.  9.1. General.
 9.2. People.
 9.3. Organizational knowledge.
 9.4. Technology.
 9.5. Infrastructure and work environment.                                 
 9.6. Externally provided resources.
 9.7. Natural resources.
10.Analysis and evaluation of an organization’s performance.  10.1. General.
 10.2. Performance indicators.
 10.3. Performance analysis.
 10.4. Performance evaluation.
 10.5. Internal audit.
 10.6. Self-assessment.
10.7. Reviews.
 11. Improvement, learning and innovation.  11.1. General.
 11.2. Improvement.
 11.3. Learning.
 11.4. Innovation.
 SUCCESSFULL LEVEL    ei
Fuente: Elaboración del autor según niveles de indicadores de la Norma ISO 9004 – 2018

To answer this survey and to be able to generate reliable results and a level of success or rate of maturity that are useful to the organization, it is required:



1- That the person has a clear and global knowledge of how the organization works, for which it is recommended that it be the Manager or a Manager who has a clear global vision, such as the Head of Planning, Executive, Quality Expert, etc.

2- Have at least 40 minutes to answer it.

3 – Make a wise and responsible reading, and try to find in each question which is the answer that best describes your organization.



Once you verify these requirements you must take into account the following:

  • Below are 31 questions in each of which one of 5 options should be selected. That is to say, whoever diligently performs the survey must select from the 5 options which one best describes their organization.
    The answer to these questions is that it builds the level of maturity or degree of success of the organization as defined by ISO 9004.
  • Finally, you must click on the submit button so that the survey is recorded, taking into account that it will not be saved if there are questions to be answered.

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